Licence Prep

1. Who We Are

LicencePrep Namibia (“LicencePrep”) is a learner’s-licence preparation and road-rule education application provided by Onyra Digital (“Onyra”, “we”, “us” or “our”), based in Windhoek, Namibia.

This Privacy Policy explains how LicencePrep collects, uses, stores, shares and protects personal and device information when you use the LicencePrep mobile application, related LicencePrep websites, Onyra backend services and supporting cloud infrastructure.

LicencePrep is an independent educational product. It is not an official application of the Namibian Government, Roads Authority, Ministry, testing authority or licensing authority.

2. Scope and Consent

The Privacy Policy applies to guest use, signed-in learner accounts, optional League participation, paid access passes, Pass Coach and voice features, the Partner Programme, and authorized administrative functions. Where the app presents a consent screen, your acceptance is recorded against the version of the Terms of Use and Privacy Policy presented to you.

You may use certain LicencePrep features as a guest. Some functions, including cloud restore, League participation, paid-entitlement recovery, the Partner Programme and administrative functions, require an authenticated account.

3. Information We Collect

Depending on the features you use, we may collect or process the following categories of information.

Account and identity information. Display name, email address, authentication provider, Firebase user identifier, account status, consent versions and information needed to keep your account secure.

Google Sign-In information. When you choose Sign in with Google, Google may provide basic identity information needed for authentication, such as your name, email address and basic profile information. LicencePrep does not request access to your Gmail, Google Drive, contacts or other unrelated Google services for ordinary sign-in.

Learner profile information. Licence class, selected town or locality, region, League participation preference, app settings, selected market and other preparation preferences you choose to provide. LicencePrep does not require precise GPS location for League participation.

Learning and assessment information. Lesson completion, question attempts, selected answers, mistakes, mapped misconceptions, rule and topic mastery, visual-recognition progress, readiness estimates, practice activity, Quick Check, Practice Test and Mock Test history, flags, study recommendations and related learning evidence.

LicencePrep League information. If you opt in, LicencePrep processes a limited performance snapshot together with your selected town and region to calculate anonymous national, regional and town standings, privacy-thresholded cohort statistics and honours. Your real name and email address are not displayed publicly through the League.

AI Pass Coach input and context. Text questions, voice transcripts and limited structured LicencePrep context needed to answer your request. This may include the active lesson, question, answer choice, road sign, mapped misconception, rule, topic or scenario relevant to your request.

Voice and audio information. If you use voice input, LicencePrep temporarily processes the recording needed for speech-to-text. Raw voice audio is not intended to be retained in ordinary learner records after transcription or cancellation, except where temporary technical handling is necessary. Spoken responses and Read Aloud may use device or third-party text-to-speech processing.

AI usage and operational telemetry. Request type, model or routing information, token or speech usage, latency, cache status, allowance or rate-limit information, approximate service cost, error information and similar operational metadata used to manage reliability, fair-use allowances, abuse prevention and service quality.

Purchases, passes and entitlements. Google Play product or pass type, purchase token or transaction reference, verification status, entitlement status, access dates, restore state, voucher or code redemption, promotional or partner attribution and related timestamps. Google Play processes payment-card details. Onyra does not receive your full payment-card number.

Partner Programme information. If you activate an Affiliate profile or apply as a Driving School Partner, we may process your partner code, partner status, contact information, business or school details, town and region, optional registration details, Partner Terms acceptance, referral attribution, verified paid referrals, commission ledger entries, milestones, payout requests and related audit history.

Partner payout information. For EFT payouts we may process the account-holder name, bank name, branch code where applicable, account number, account type, masked account display, payout references and payment status. Full payout details are restricted to authorized operational systems and administrators.

Administrative device and alert information. For authorized Onyra administrators only, LicencePrep may process administrative membership, device notification tokens, alert-delivery status and per-admin read receipts needed for Admin Pulse and operational alerts.

Technical and security information. App version, operating system, device information, IP address, request identifiers, timestamps, network and error information, authentication events, security events, diagnostic data and other information needed to operate and protect LicencePrep.

4. How We Use Information

We use information only as reasonably necessary to operate, secure and improve LicencePrep, including to:

• authenticate learners and restore supported account data across devices;
• provide lessons, practice, assessments, Mistake Bank, study recommendations, readiness estimates and learner progress;
• operate the optional anonymous LicencePrep League and enforce cohort privacy thresholds;
• provide Pass Coach, voice, speech-to-text and Read Aloud features;
• manage plan-based AI allowances and service reliability;
• verify Google Play purchases, access passes, vouchers, referral attribution and entitlements;
• operate the Affiliate and Driving School Partner Programme, commission ledger and EFT payout lifecycle;
• send authorized administrative alerts and maintain operational audit records;
• detect fraud, abuse, unauthorized access, security incidents and service misuse;
• troubleshoot errors, maintain backups and service continuity;
• respond to support, privacy and deletion requests; and
• comply with legal, tax, accounting, regulatory and dispute-resolution obligations.

LicencePrep does not sell personal learner information. We do not publicly expose raw learning history, email addresses, private account information, payout details or administrator information through the League.

5. Artificial Intelligence Processing

LicencePrep uses external AI and speech services, currently including OpenAI APIs, to support Pass Coach, grounded explanations, voice transcription and related tutoring features. AI requests are routed through the secure Onyra backend rather than directly from the mobile application.

Verified canonical LicencePrep knowledge is intended to remain the factual grounding layer for learner-driver content. AI models help explain that material, but they are not a legal authority and may produce incomplete or incorrect output.

We minimize the information sent to AI providers. We do not intentionally send your email address, full learner history, payout details or unrelated profile information when it is not needed for the feature you requested.

Using or listening to an AI explanation does not by itself prove mastery. LicencePrep mastery and readiness evidence is based on learning and assessment activity.

If you report or flag an AI response through an in-app reporting tool, where available, we may process the reported response, relevant prompt/context and technical metadata needed to investigate safety, accuracy or policy concerns.

6. Google Sign-In and Google API Data

LicencePrep uses Google Sign-In only for authentication and account access unless a future feature clearly requests additional Google authorization. We use Google-provided identity information only for the purposes disclosed in this Policy and do not request unrelated Google account data.

If LicencePrep introduces additional Google API permissions in the future, the app will request only the scopes needed for the feature, provide appropriate disclosure and update this Policy where required.

7. LicencePrep League and Geographic Information

League participation is optional and available to signed-in learners regardless of paid tier. You select your town or locality and LicencePrep associates it with a region. LicencePrep does not require GPS or precise device-location permission for this purpose.

League calculations use aggregated or non-identifying learning evidence and apply minimum cohort thresholds before standings or honours are shown. Small cohorts may be suppressed to reduce re-identification risk.

Anonymous or de-identified aggregate League statistics may remain after account deletion if they no longer identify or reasonably relate back to the deleted learner.

8. Partner Programme and EFT Payout Data

If you become an Affiliate or verified Driving School Partner, LicencePrep processes partner information separately from ordinary learner progress so that we can validate referral codes, track verified purchases, calculate commissions and milestones, process payout requests and maintain financial audit records.

Full EFT destination details are available only to authorized administrators who need them to process payment. Partner-facing and notification surfaces use masked account information where practical.

If a partner account is deleted or closed, referral eligibility is disabled. Financial, tax, accounting, fraud-prevention, payout and audit records may be retained where legitimately required, while unnecessary profile information is deleted or de-identified where reasonably possible.

9. When We Share or Disclose Information

We share information only as reasonably necessary for the purposes described in this Policy, including with:

• Google/Firebase and Google Cloud services used for authentication, Firestore, Cloud Functions, notifications and supporting infrastructure;
• Google Play for purchase processing, product information, purchase verification, restoration, refunds and entitlement management;
• OpenAI or another disclosed AI or speech provider when you use an AI- or voice-enabled feature;
• hosting, infrastructure, security, storage and operational service providers used by Onyra;
• professional advisers, regulators, courts or law-enforcement authorities where disclosure is required by law or reasonably necessary to protect users, Onyra or the public; and
• a successor entity in connection with a merger, acquisition, restructuring or sale of the LicencePrep business, subject to applicable law.

We do not sell personal learner data.

10. Permissions and Device Access

LicencePrep requests device permissions only when needed for a feature you choose to use. For example, microphone access may be requested when you choose to ask Pass Coach a question by voice. You can decline a permission and continue using available alternatives such as typed questions, although the related feature may not work.

LicencePrep does not require precise device-location permission for League town or region selection.

11. Data Storage, Security and International Processing

LicencePrep uses technical and organizational safeguards designed to protect information, including encrypted network connections, authenticated access, owner-scoped Firebase security rules, server-side entitlement and AI-budget controls, restricted backend credentials, request validation, rate limits and isolated Onyra services.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cloud and service providers may process information in Namibia, South Africa, the United States, Europe or other locations where those providers operate. Where information is processed internationally, we rely on applicable provider safeguards, contractual arrangements and legal mechanisms.

12. Data Retention

We retain information only for as long as reasonably necessary to provide LicencePrep, maintain service integrity, manage access passes and Partner Programme obligations, comply with law, resolve disputes and protect against fraud or abuse.

Active learner data is generally retained while the account is active and is deleted or queued for deletion after a verified deletion request, subject to the limited retention described below.

• temporary voice recordings are intended to be deleted after transcription or cancellation where technically possible;
• AI usage, security and diagnostic records may be retained for limited periods needed for service integrity, abuse prevention and dispute handling;
• purchase, entitlement, referral, commission, payout, accounting and tax records may be retained for longer where legally or operationally required;
• protected backups may contain recently deleted information until the applicable backup rotates out, which may take up to approximately 14 days under the current Onyra logical-backup cycle.

13. Account Deletion

You can request deletion of a LicencePrep account and associated private account data from inside the app or through the public deletion resource. Account deletion is intended to remove the Firebase Authentication account and applicable LicencePrep learner data rather than merely freeze the account.

Public account deletion resource: https://onyradigital.com/apps/licenceprep#account-deletion

Some limited records may be retained for legitimate security, fraud-prevention, accounting, tax, purchase-verification, chargeback, dispute or compliance reasons. De-identified League aggregates may remain if they no longer identify the deleted learner.

Deleting a LicencePrep account does not delete your underlying Google account or your Google Play account.

14. Your Choices and Rights

You can edit supported profile and preparation settings, choose whether to participate in League, manage supported app permissions, review the Privacy Policy and Terms of Use in the app, and request access, correction or deletion of information where applicable.

Privacy Policy: https://onyradigital.com/apps/licenceprep#privacy

Terms of Use: https://onyradigital.com/apps/licenceprep#terms

Support: https://onyradigital.com/apps/licenceprep#support

15. Young Learners

LicencePrep may be used by teenagers and other learners preparing for a learner’s licence. If you are under 18, a parent or guardian should review the app’s Terms and privacy information with you where appropriate. If a parent or guardian believes a minor has provided information inappropriately or needs assistance with an account, please contact Onyra.

16. Changes to This Privacy Policy

We may update this Privacy Policy when LicencePrep’s features, Partner Programme, service providers, legal requirements or data practices materially change. We will publish the updated version with a revised Last updated date and may require in-app re-consent when a material change affects rights or data practices.

17. Contact Us

For privacy questions, data requests or complaints:

Onyra Digital
Windhoek, Namibia
Email: support@onyradigital.com

Support: https://onyradigital.com/apps/licenceprep#support

1. Agreement to These Terms

These Terms of Use (“Terms”) govern your access to and use of LicencePrep Namibia (“LicencePrep”), including the LicencePrep mobile application, related websites, Onyra backend services, AI-enabled Pass Coach features, the LicencePrep League, paid access passes and the LicencePrep Partner Programme. LicencePrep is provided by Onyra Digital (“Onyra”, “we”, “us” or “our”).

Where LicencePrep presents a Terms and Privacy consent prompt, you must accept the current required Terms and acknowledge the Privacy Policy before continuing. If you do not agree, do not use LicencePrep.

2. Eligibility

LicencePrep is intended for people preparing for a learner’s licence or studying road rules. You must have the legal capacity required to use the service and enter any applicable agreement. If you are under 18, a parent or guardian should review these Terms with you where appropriate.

Participation in the Affiliate or Driving School Partner Programme additionally requires that you are legally capable of accepting the Partner Terms. A person applying on behalf of a Driving School or business must be authorized to do so.

3. What LicencePrep Does

LicencePrep is an educational learner’s-licence preparation platform that may provide structured lessons, road-sign and road-marking study, visual and scenario-based learning, practice questions, mistake remediation, adaptive practice, readiness estimates, Quick Checks, Practice Tests, Mock Tests, progress intelligence, an optional anonymous LicencePrep League, AI Pass Coach explanations, voice input and Read Aloud.

Some features depend on internet connectivity, device capabilities, third-party services, an authenticated account or an eligible access pass.

4. Independent Educational Service and Examination Disclaimer

LicencePrep is an independent educational product. It is not an official application, service or examination of the Namibian Government, Roads Authority, Ministry, testing authority or licensing authority.

LicencePrep may provide LicencePrep-defined Quick Checks, Practice Tests and Mock Tests. Unless expressly verified and stated otherwise, their question counts, timing, weighting, composition and scoring are LicencePrep educational designs and are not claimed to reproduce an official learner’s-licence examination.

LicencePrep does not guarantee that you will pass an examination. Readiness, mastery, League standing and test results are educational guidance only and are not official pass results, licensing decisions or legal certifications.

5. Road Rules, Accuracy and Regulatory Changes

LicencePrep is designed around structured Namibian learner-driver knowledge, source-linked rules, verified road-control visuals and original LicencePrep explanations and scenarios. We take reasonable steps to keep content accurate, but laws, regulations, official practices and examination requirements may change.

You remain responsible for following current law, official road signs and traffic signals, lawful directions of traffic officers and instructions issued by the relevant authority. If LicencePrep conflicts with an authoritative current legal requirement or lawful official instruction, the authoritative requirement or instruction applies.

LicencePrep is not a substitute for legal advice or official licensing guidance.

6. AI Pass Coach, Voice and Read Aloud

LicencePrep may use third-party artificial-intelligence and speech services to provide grounded explanations, answer learner questions, transcribe voice questions and support tutoring features.

Pass Coach is designed to explain verified LicencePrep knowledge rather than independently create road rules. AI output and voice transcription can still be incomplete or incorrect. Review important information against the underlying LicencePrep lesson or rule and follow official requirements where applicable.

Using, listening to or chatting with Pass Coach does not by itself count as proof of mastery. LicencePrep learning evidence is based on actual practice and assessment activity.

You must not use AI features to request unlawful, dangerous, abusive, deceptive or otherwise prohibited content. Where LicencePrep provides an in-app reporting or flagging control, you may use it to report harmful, offensive or clearly inappropriate AI output.

7. Accounts, Guests and Security

You are responsible for maintaining the security of your LicencePrep account and for activity performed through it. You must provide accurate information where requested and must not impersonate another person or access another learner’s account.

LicencePrep may support Google Sign-In, email/password or other supported authentication methods. Google Sign-In is used for authentication and does not give LicencePrep access to unrelated Gmail, Google Drive or contacts data.

LicencePrep may allow guest activity before account creation. Guest use does not create a cloud account. Cloud restore, League participation, paid-entitlement recovery, the Partner Programme and some account features require authentication.

8. General Consent, Privacy and Data

LicencePrep uses versioned Terms and Privacy consent. A material update may require you to accept the updated Terms before continuing. The LicencePrep Privacy Policy explains how personal and device data are handled.

Privacy Policy: https://onyradigital.com/apps/licenceprep#privacy

Account Deletion Information: https://onyradigital.com/apps/licenceprep#account-deletion

9. Free Access and Access Passes

LicencePrep may offer a useful free experience and paid time-limited access passes. Current pass names include Smart Prep, Pass Pro and Pass Max. The duration, localized price and included features shown in the app and Google Play purchase interface at the time of purchase form part of the purchase terms.

Access passes are intended to be once-off, time-limited purchases rather than automatically renewing subscriptions unless a future purchase surface expressly states otherwise.

Feature allowances, including AI fair-use allowances, may be changed prospectively to reflect product improvements, provider costs, abuse prevention, service capacity or commercial changes. We will not intentionally shorten an already-paid access period without an appropriate reason or remedy.

10. Google Play Purchases, Refunds and Restore

Digital purchases are processed through Google Play where required. Google Play may apply taxes, currency conversion or regional pricing. Onyra does not receive your full payment-card details.

Account deletion does not automatically create a refund. Refunds, chargebacks and billing disputes are handled under Google Play policies and applicable law. LicencePrep may provide Restore Access or entitlement-recovery functions where supported.

11. Referral, Voucher and Promotional Codes

LicencePrep may accept partner, Driving School, voucher or promotional codes. Codes may have eligibility rules, expiry dates, redemption limits, attribution rules or plan-specific conditions.

Codes have no cash value unless expressly stated and may not be sold, transferred or misused where prohibited. A partner code does not guarantee a learner discount. Any discount or benefit available to the learner is the amount actually shown in the applicable Google Play purchase flow.

12. Affiliate and Driving School Partner Terms (Version 1.0)

This section is the LicencePrep Partner Terms, version 1.0, effective 30 September 2026. General Terms and Privacy consent is separate from Partner Terms acceptance. An Affiliate must accept the current Partner Terms before activation. A Driving School applicant must also confirm that the applicant is authorized to act for the school or business.

12.1 Partner Status and Verification

LicencePrep may reserve a referral code for an account before partner activation. Referral earning begins only after the Affiliate is activated or a Driving School application is approved. Driving School verification may require reasonable business/contact information. Onyra may approve, reject, suspend, reactivate or close partner status in accordance with these Terms and legitimate operational, fraud or compliance concerns.

12.2 Referral Attribution

A referral code identifies the partner within LicencePrep. Commission is not created when a code is merely entered. Commission is created only after a qualifying Google Play purchase is successfully verified by LicencePrep and the attribution is valid.

Unless a specific promotion states otherwise, the first verified eligible attribution for a learner wins. Self-referrals, code stacking, manipulation, duplicate purchase-token claims and other artificial attribution are prohibited. An existing partner may remain eligible for qualifying upgrades during the configured attribution period.

12.3 Commissions, Milestones and Reversals

Current commission rates and any school-specific negotiated override are shown in the Partner Centre or authorized admin system and may be changed prospectively. A change does not rewrite valid historical commission entries already created.

Commission is not payable for free, complimentary, zero-value, refunded, charged-back, fraudulent or otherwise non-qualifying transactions. LicencePrep may reverse unpaid commissions where the underlying purchase is refunded, revoked, charged back or determined to be fraudulent. Already-paid amounts may be subject to reasonable reconciliation where legally and contractually appropriate.

LicencePrep may offer cumulative milestone bonuses. Milestones and amounts are determined by the current Partner Programme rules and are awarded only when qualifying conditions are met.

12.4 Settlement and EFT Payouts

Qualifying partner earnings generally become available after the configured settlement period, currently 60 days, subject to refunds, chargebacks, fraud, audit and other validity checks.

The current minimum payout is N$100. V1 partner payouts are made by EFT. Partners must provide accurate payout information and ensure that the account-holder details are lawful and suitable for receiving payment. Onyra may require reasonable verification before payment.

A payout request is not evidence that funds have been transferred. Payout states may include Requested, Approved, Paid and Rejected. A payment is treated as paid in the Partner system only after an authorized administrator records the completed EFT.

12.5 Tax and Financial Responsibility

Partners are responsible for their own tax, accounting, registration and reporting obligations arising from Partner Programme earnings. Onyra may retain financial records where reasonably necessary for tax, accounting, audit, fraud prevention or legal compliance.

12.6 Partner Marketing and Branding

Partners may use referral messages and marketing creatives supplied through the LicencePrep Marketing Kit for legitimate promotion of LicencePrep. Partners must not make false claims, imply government endorsement, guarantee examination success, misrepresent pricing or benefits, spam users, alter LicencePrep branding in a misleading way or distribute referral codes through unlawful or abusive methods.

12.7 Driving School Partners

Driving School approval creates a verified Partner status for the applicable school or business. Approval does not create a franchise, agency, employment relationship, joint venture or exclusive territory. A Driving School remains responsible for its own services, staff, learners, business operations and legal obligations.

12.8 Suspension, Termination and Account Deletion

Onyra may suspend or terminate a partner for fraud, self-referral, misleading marketing, abuse, invalid payout information, security concerns, material breach or other legitimate reasons. Suspension may stop new referral attribution while preserving historical financial records.

If a partner deletes the underlying LicencePrep account, the referral identity is disabled and new referrals stop. Historical financial, tax, payout, fraud-prevention and audit records may be retained where legitimately required.

12.9 No Guaranteed Earnings

Partner participation does not guarantee referrals, commissions, bonuses, payout amounts or income. Earnings depend on valid qualifying activity and the then-current Partner Programme rules.

12.10 Partner Terms Changes and Re-consent

Onyra may update Partner Terms prospectively. If a material change affects partner rights or obligations, LicencePrep may require acceptance of the new Partner Terms version before designated future partner actions. Historical valid financial records remain governed by the rules applicable when they were created, subject to lawful reversal and reconciliation provisions.

13. AI Fair Use and Service Limits

Pass Coach and voice-enabled features may be subject to plan-based fair-use allowances and reasonable request, rate, token, speech or conversation limits. These limits protect reliability, service capacity and third-party provider costs.

Onyra may route requests through different AI models or deterministic LicencePrep content systems for cost, speed, reliability and quality. Read Aloud and deterministic canonical explanations may not consume a generative AI allowance.

14. LicencePrep League

LicencePrep may offer an optional anonymous competitive layer showing relative preparation standing and aggregate performance at national, regional and town level. League participation is available to signed-in learners and is not an official measure of learner-driver competence.

Onyra may apply cohort privacy thresholds, anti-gaming controls, eligibility rules and data-quality checks before showing results. League honours, badges and standings have no cash value unless a specific promotion expressly states otherwise.

15. Your Content and Inputs

You may provide profile details, answers, feedback, Pass Coach questions, voice recordings, Partner Programme information or other content needed to use LicencePrep. You retain ownership of content you own.

You grant Onyra a limited, non-exclusive licence to host, process, reproduce, transform and use that content only as reasonably necessary to provide, secure and improve LicencePrep, perform requested features, enforce these Terms and comply with law.

16. Acceptable Use

You must not:

• break the law or encourage unlawful conduct;
• harm, harass, deceive or impersonate others;
• access another learner’s account or private data;
• bypass entitlement, AI-budget, Partner, account or security controls;
• manipulate League standings, referral attribution, commission or payout systems;
• scrape, copy or automate extraction of protected question-bank or learning content beyond lawful use;
• probe or exploit security weaknesses without authorization;
• upload malicious code or abuse voucher/referral codes; or
• use LicencePrep AI features to generate prohibited or harmful content.

Onyra may apply reasonable technical limits, reject abusive automation, suspend invalid entitlements or restrict access where necessary to protect LicencePrep, users or service providers.

17. Third-Party Services

LicencePrep depends on third-party services that may include Google Play, Firebase/Google Cloud, OpenAI, hosting, notification and speech providers. These services may experience outages or change functionality, and their own terms and privacy practices may apply.

18. Intellectual Property

LicencePrep’s software, branding, interface, original lessons, questions, explanations, scenarios, knowledge structure, databases, editorial content, graphics and other original materials are owned by or licensed to Onyra and are protected by applicable intellectual-property laws.

Certain road signs, road-control symbols, legal texts or regulatory source materials may come from official, public-domain or otherwise lawfully usable sources. Onyra claims rights only to the extent applicable in LicencePrep’s original selection, compilation, annotations, transformations, teaching content, scenarios, interface and other original work.

These Terms give you a limited, personal, non-exclusive, non-transferable and revocable right to use LicencePrep for its intended purpose. They do not transfer ownership of LicencePrep or its intellectual property.

19. Feedback

If you voluntarily provide ideas, suggestions or feedback, you allow Onyra to use that feedback without restriction or compensation, provided that we do not publicly identify you as the source without permission.

20. Service Changes and Availability

We may modify, improve, add, remove or discontinue features. AI features, League features, free allowances and experimental functionality may change as the service develops.

We do not guarantee uninterrupted availability. Maintenance, internet failures, third-party outages, regulatory changes, security events or technical problems may temporarily affect LicencePrep.

21. Suspension, Termination and Account Deletion

You may stop using LicencePrep at any time and may request deletion through the in-app or public web deletion process. Account deletion is intended to remove the LicencePrep account and applicable private user data. It does not delete your underlying Google account or Google Play account.

We may suspend or terminate access if you materially violate these Terms, create a security risk, engage in fraud or abuse, manipulate entitlements, League results or Partner systems, or if continued service would be unlawful.

Deleting your account may end access to account-linked cloud progress and active entitlement state. Account deletion does not automatically create a Google Play refund.

22. Disclaimers

To the maximum extent permitted by applicable law, LicencePrep is provided on an “as is” and “as available” basis. We do not warrant uninterrupted or error-free service, that every explanation or AI output will be complete or accurate, or that LicencePrep will match the current official examination format unless expressly verified.

We do not warrant that using LicencePrep will result in passing an examination or obtaining a licence.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Onyra and its owners, personnel and service providers will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, goodwill or data, arising from use of or inability to use LicencePrep.

Where liability cannot lawfully be excluded, it is limited to the extent permitted by applicable law. Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory consumer rights.

24. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of LicencePrep, infringement of another person’s rights, fraudulent activity, entitlement or Partner manipulation, or material breach of these Terms.

25. Governing Law and Disputes

These Terms are governed by the laws of Namibia without excluding mandatory consumer protections that may apply in your country of residence.

Subject to mandatory consumer dispute rights, disputes that cannot be resolved informally will be submitted to the competent courts of Namibia. Before formal proceedings, you are encouraged to contact Onyra so we can attempt to resolve the issue.

26. Changes to These Terms

We may update these Terms when LicencePrep’s features, commercial model, Partner Programme, service providers or legal obligations change. We will publish an updated version with a revised Last updated date and may require in-app re-consent for material changes.

27. Contact

For questions about these Terms or LicencePrep:

Onyra Digital
Windhoek, Namibia
Email: support@onyradigital.com

Terms of Use: https://onyradigital.com/apps/licenceprep#terms

Support: https://onyradigital.com/apps/licenceprep#support