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Account Deletion
If you would like to request deletion of account-related cloud data associated with an Onyra Digital app or game, please email us at:
Please include the following information where possible:
- name of the app or game
- your player ID or user ID
- linked email address (if applicable)
- display name
- brief description of your deletion request
What We Delete
Upon verifying your request, we will take reasonable steps to delete or anonymize relevant synchronized cloud data associated with your account, which may include:
- player profile data
- cloud-saved gameplay progress
- synced virtual balances
- upgrade or unlock records
- leaderboard identity or profile data
- linked authentication data, where applicable
Important Notes
- Locally stored data on your device may need to be removed separately by uninstalling the app or clearing app storage.
- We may retain limited information where required for legal, security, fraud-prevention, accounting, transaction, or compliance purposes.
- Google Play may continue to retain purchase history and transaction records under its own policies.
- Deletion of synced data may be permanent and irreversible.
If you have any questions, contact: